Refunds
While ordering from BlastTec ApS via www.Blast-Tec.com, you are responsible for your own parcel. BlastTec ApS will NOT under any circumstances refund confiscated orders by customs as it is your own responsibility as a lawful citizen to know what is legal to import. BlastTec ApS has a strict no-refund policy for parcels confiscated by customs.
Refunds for returned orders
If you want to cancel the purchase, you must inform the seller. It is not enough to just return the goods. The seller is obliged to give you a standard form to announce your decision, but you do not need to use it.
You must return the item no later than 14 days after you have notified the seller.
Some sellers may bear the cost of returning the item. But if you are the one who has to pay, the seller must inform you about it, otherwise the seller must pay the return cost himself. You should only pay the fees that you have received information about.
If you bought a bulky product, the seller should give you at least an estimate of what it will cost to return it. Bulky goods that you bought outside a store and received directly, however, must always be picked up by the seller at his or her expense.
The seller must repay the money within fourteen days after he or she receives your notice that you are canceling the purchase. However, the refund may be delayed until the seller has received the item back or proof that you have returned it.
How to return an order
If you want to return your order within 14 days after you have received it you are required to contact us by email. You will also need proof of when the parcel was delivered for example a tracking number. We require you to provide proof of date of delivery to ensure that 14 days has not already gone past. If you can not prove date of delivery we can unfortunately not offer a return for a refund.
If you find yourself wanting to return a order you are required to contact us via this email:
Info@Blast-Tec.com
In the email we would like you to provide a legitimate receipt of your order aswell as: full name, order value (EXLUDING SHIPPING!), payment option and return reason (optional). We will then according to the law process your request of a return. If 14 days has not passed since date of delivery, we will reply with the address you need to ship the package to. Remember. We do not pay for shipping back to us or refund for the original shipment cost to you.